Limited Warranty

CLICK VINYL PLANK WARRANTY
25-YEAR RESIDENTIAL LIMITED WARRANTY
10 -YEAR LIMITED LIGHT COMMERCIAL WARRANTY
THIS IS LIMITED WARRANTY DOES NOT COVER 5 MM SPC FLOOR (except for waterproof)

GENERAL INFORMATION
Product Inspections

Inspection of all flooring materials must be done before installation.
Materials with visible defects are not covered under warranties once they are installed.
Our SPC floors are manufactured in accordance with accepted industry standards.

BEFORE INSTALLATION

Place SPC horizontally in the room where it will be installed. The room should remain
between 18 and 22 degrees Celsius 48 hours before installation, and during the installation
period. Do not remove the planks from the box during this acclimatization period.

Sub-Floor Preparation

Sub-floor must be flat, dry, smooth, level and free from residues and structurally sound. A
level slope is a foundation that is true to a tolerance in plane of ⅛ inch in 13 feet. Any
unevenness over 3mm must be sanded down or less.

Radiant Floor Heating

SPC floors can be installed over of a multitude of in-floor heating systems, provided that
instructions from the supplier of the in-floor heating system are followed.
The temperature of the sub-floor or the heat radiating from electric heating mats should not
exceed 84 degrees Fahrenheit (29 degrees Celsius)

WARRANTY INFORMATION

 This warranty is non-transferable and applies only to the original purchaser with proof
of purchase with date on it.
 Our SPC products are warranted free from manufacturing defects and not to wear
through under normal indoor residential use for years. Wear through is defined as loss of
the floor design due to normal household use. We recommend using floor protectors. As
a general rule of thumb, the heavier the item, the wider the floor protectors should be.
 SPC flooring is guaranteed to be 100% waterproof but spills should be cleaned in a
timely manner to prevent the possibility of mold or mildew growth.
 A fade warranty for vinyl flooring typically provides coverage for stains, discoloring or
fading when used under normal household conditions.
 Must be installed per manufacturer installation instructions
 Must be installed by professional installer

Warranty Exclusions
 Building settling or uneven sub-floor
 Any visible defects noted after installation
 Damage caused by fire, flooding, or intentional abuse
 Loss of gloss/scratching, Gloss reduction is not considered surface wear
 Locking system
 Heavy furniture causing pinch points
 Damage caused by excessive sunlight
 Damage caused by furniture, appliances, wheeled items or other such items applied
to the face of the material
 Damages caused by urine or other bodily fluids
 Any damage caused by negligence, accidents, misuse, non-approved cleaners, or abuse
 Accessories (including trim) are not covered under this warranty
 Additional underlayment when pad is attached
 Improper maintenance or inadequate care, including, but not limited to, mold or mildew
growth as a result of excessive moisture accumulation
 Improper installation including, but not limited to, installation by non-licensed individual(s)
 Changes in color due to aging, excessive moisture, exposure to sunlight or UV rays will
not be considered a defect. All vinyl flooring is sensitive to UV rays and will exhibit some
change in color. Area rugs and large furniture should be moved occasionally, as they
block sunlight and may cause the flooring to age at different rates or areas of varying
coloration

CARE AND MAINTENANCE

During installation and after the flooring is completely installed, all dirt and construction debris
should be removed and the floor swept clean. Immediately clean up all spills with a damp
rag. Vacuum or sweep the floor regularly to remove all soil, grit and sand. Do not use vacuum
with a beater brush. For regular maintenance, sweep dirt and damp mop regularly with warm
water and vinyl floor cleaner. Do not use soap based detergents or abrasive cleaners.
Instead, use neutral floor cleaners. To avoid possible permanent indentation or surface
damage, proper floor protection devices must be used under the furniture and appliances.
Exercise care when removing or replacing furniture or appliances. Always use clean
equipment! Dirty equipment only redistributes the dirt.
Place natural fiber rugs at entry points to help trap grit and absorb moisture that may damage
the finish. This can protect the floors from dirt or wear. Only natural fiber rugs should be used.
No rubber rugs or pads.
Protect your floor against direct sunlight or any intense source of artificial lighting. Over time,
intense natural and artificial light may discolor the floors.
Do not roll, or drag heavy objects across your floor. Do not wear shoes having heel taps,
spikes, cleats, rocks, gravel or sharp objects protruding from the sole.
Add felt pads to all furniture and chair legs to prevent damage to the floor. Replace the felt
pads when dirty or worn. For extremely heavy objects, use wide, non staining rubber cups.
Protective floor coverings for wheeled office furniture should be used.